Mission & Values
The mission of Palms of Pasadena Hospital is to be the health care center of excellence where, based upon our respected values, we provide superior care and services, which will improve the quality of life for the people and communities we serve.
At Palms of Pasadena Hospital, it is our goal to provide safe, effective, high-quality healthcare for our patients. We encourage patients to take an active role in their healthcare, and we believe they should make informed decisions about the physicians and hospitals they trust to provide that care.
Our goal is to help patients have a safe and positive hospital experience. We've put many safety measures in place to reduce falls, allergic reactions, infections, equipment malfunctions and medication errors.
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3 reviews | Write a review
- on Yellowpages
This is a nice small quite hospital. Everyone was kind and seemed to help out often.
- on Google
I have spent much of my life in and out of hospitals, so I know a lot about them. I live in Alabama, but was sent, for the first time, to Palms Of Pasadena back in 1989 to get a BCIR. I spent a month in here that time and have been back 5 other times with stays ranging from 1 week to 4 weeks. I am usually by myself, yet I have never felt alone. The entire staff here is so kind and understanding that they make you feel as if you are practically at home. (as close as you can get under the circumstances) The nurses have always been so WONDERFUL!! But, it isn't JUST the nurses and doctors. Even the technicians that perform your tests, the janitorial staff, and the kitchen workers are FANTASTIC! I went back for surgery a couple of years ago and there were 2 nurses in the operating room that actually remembered me from my first surgery back in 1989. I was having a lot of trouble eating after my surgery, and someone from the kitchen would call me and ask me before they sent up the trays if I could think of something I wanted to eat. Once I said I wanted some cookies. She cooked me an entire batch of chocolate chip cookies and sent them to my room!!!! I had cookies for days!! (and enough to share with all my nurses) Once I was nervous about my surgery, and my nurses aide (who is now a tech in the GI Lab) went with me to the O.R. and stayed until they sedated me so that I wouldn't feel alone. (Thanks Mike) Staff members would always ask me if I needed anything before they would leave work, and if I needed something, they would bring it the next day when they came in. They always understood that I didn't have anyone to go and pick things up for me. If Dr Rhenke is your doctor, you have a winner there too. He is a really sweet man and a great doctor! I can't say that I have ever had another hospital treat me with such kindness and compassion! Thanks to all of you that work here!!